Returns

We want all our customers to fall in love with their chosen items. However, if you’re unhappy with your purchase, please let us know as soon as possible and return within 30 days of purchase.

Our returns address is:

MoreYoga Returns Department
Unit 1, 83 Ringwood Road
Poole
Dorset
BH14 0RH

All returned items must be unused and in their original condition with garment tags attached. Yoga mats, props and all equipment must be in their original cellophane and/or branded wrapper for returns to be accepted. If any products have been removed from their wrapper, we are unable to accept a return. 

Please contact us if you are unsure about our returns process.

The postage and handling of your return is your responsibility. Please ensure that you obtain proof of postage when sending your parcel back as we cannot be held responsible for any orders that do not arrive back to us. You may be able to claim compensation through your chosen return service if you have proof of postage.

Returns can only be refunded to the person who originally placed and paid for the order, and the refund can only be processed back to the same payment method. Refunds can take up to 14 days after receipt of the return.

Exchanges

If you would like to exchange your item, please let us know asap via shop@moreyoga.co.uk Please return your item to the address below and include your order number and the item you would like to exchange for.

MoreYoga Returns Department

Unit 1, 83 Ringwood Road
Poole
Dorset
BH14 0RH

The postage and handling of your return is your responsibility. Please ensure that you obtain proof of postage when sending your parcel back as we cannot be held responsible for any orders that do not arrive back to us.